Grubco is not responsible for carrier problems or delays. Claims due to carrier mistakes or delay must be handled through the carrier, not Grubco.

Shipping & Handling Charges (Zones 2-4)
Order Price	S&H Charge
$0.01 - $10.99	$6.20
$11.00 - $14.99	$7.30
$15.00 - $19.49	$8.35
$19.50+	Call

• Our standard shipping rates will change effective January 1, 2008. For zones 5-8, Alaska and Hawaii, call for delivery charge otherwise we will calculate the shipping charge, charge your card, and ship your order. Please see map to determine your zone.
• Shipping charges for orders $20.00 or more will be calculated at the time of shipping. Please contact us if you need an exact shipping charge.
• All Crickets are shipped Fedex from LA.
• Someone MUST be home to receive the package in order for us to guarantee live delivery.
• Next Day and Second Day services are available for all products.
• We can ship via other carriers, contact us for your special shipping needs.
• We reserve the right to hold any order due to temperature extremes.
• We ship on Monday, Tuesday, and Wednesday ONLY.